INSTRUCTIONS FOR SENDING US YOUR SHIELD -PLEASE READ THIS OVER CAREFULLY - IT INSURES YOU WILL GET YOUR SHIELD BACK!
Please tell us, in writing, what repair you are requesting. Please include the provide this information along with your CONTACT information (name, email, address, phone) INSIDE the box in which you ship your Shield. Without it, we might not know who owns the Shield that arrives in the box with no identification added inside.
HERE IS WHAT WE NEED INSIDE THE BOX:
- YOUR CONTACT INFORMATION: It's important for us to have your contact information so we can invoice you for the final cost, which must be paid before your Shield is shipped back to you. (Name, email, address, phone)
- YOUR SHIELD: Please remove the cord or any chain and send ONLY your Shield to us please. We are not responsible for returning either of these items. If your cord needs to be replaced, you can order more cords here.
- ORIGINAL FINISH OF YOUR SHIELD: Please tell us if your Shield was originally a satin (matte) or mirror (polished) finish.
- FINISH YOU WANT NOW: Please indicate what type of finish you want now. If you had a matte finish before and want a polished finish now, we'll do our best to make it highly polished, but it won't be the same mirror clarity the new polished Shields have.
- DESCRIPTION OF REPAIR YOU WANT DONE: Please what needs to be repaired. Please include how the damage occurred?
- NAME, BILLING ADDRESS, PHONE, EMAIL
- SHIPPING ADDRESS